Every Rating. Every Customer. Every Detail.
AI chats with every customer after they rate you. They explain what happened in their own words. You see the full story and can fix problems before they hurt your reputation.
How It Works
Everything you need to understand your customers and improve your reputation.
Your brand. One link. Done.
Customize your colors, logo, and message. Share one link with customers. The AI does the rest.
- Add your logo and brand colors
- Works on any device
- Share via text, email, or QR code
Every customer gets a conversation
After rating you, the AI asks what happened. Customers explain in their own words. No forms to fill out. You get the full story.
- AI chats with every customer automatically
- Understands if feedback is positive or negative
- Shows you what to fix first
See every conversation
Read the full conversation with each customer. Spot problems that keep happening. Email customers directly to make things right.
- Read complete conversations
- See which problems repeat
- Email customers to fix issues
See what's working and what's not
View all your ratings in one place. See when complaints happen and what's going wrong. The AI tells you what needs fixing now.
- See all ratings and trends
- AI highlights growing problems
- Know when problems happen
- Manage multiple locations
Make it easy to leave good reviews
After a good rating, we write a review for the customer based on their conversation. They can copy it and post to Google in one click.
- AI writes the review for them
- One click to post on Google
- Get more real, detailed reviews
What Our Customers Say
Jessica Roberts
Product Manager, BrightTech
"With RateResolver, we're solving customer issues faster than ever. Our online reputation has noticeably improved."
Alex Carter
Founder, GreenGoods
"We caught three major issues in the first week that we never would have known about. Fixed them before they became bad reviews."
Mia Lee
Head of Marketing, FashionHub
"RateResolver's analytics are a game-changer. We've clearly identified customer trends and proactively addressed feedback."
Simple, Transparent Pricing
All plans include 14-day free trial
Pro Plan
Perfect for individual businesses
- 14-day free trial
- 1 Business
- Unlimited ratings
- Basic analytics
- Custom branding
Business Plan
For businesses
- 14-day free trial
- Up to 5 businesses
- Unlimited ratings
- Advanced analytics
- Custom branding
- Team members
- Custom domain
- Remove "Powered by" link
Frequently Asked Questions
How does the AI conversation work?
After a customer rates you, they're invited to chat about their experience. The AI asks natural follow-up questions based on their answers. No forms, no multiple choice just a real conversation.
Do I need to install anything?
No installation needed. Just share one link with your customers via text, email, or QR code. Everything works in their web browser.
How long does setup take?
Everything works automatically right away. We recommend taking a few minutes to customize your brand colors and logo for the best customer experience, but you can start collecting feedback immediately.
How can I get started?
Simply sign up for a 14-day free trial and experience all features without any commitment.